Advanced Engineering Services


Streamline IT

Xcelocloud Advanced Engineering offers reactive break/fix engineering and proactive advisory support for leading enterprise platforms. Our team consists of expert-level engineers at level 3 and level 4, utilizing mature enterprise-focused processes. All Advanced Engineering services are designed to be white-labeled and serve as an extension of your team.

Core Service Options

Reactive Support

Break/fix support for multiple OEMs

Proactive Support

Advisory, guidance, design, and more

Assigned Support Account Team

Day-to-day service delivery

Optimized Service Options

Advanced Dedicated Engineering

Dedicated engineers assigned to your customer for a defined period

Advanced Dedicated Development

Dedicated development support for the design and lifecycle of a project

Access Engineering

Functional resources for hands-on support delivery


Cloud and on-prem application monitoring and reporting


Choose Your Brand Approach


These valuable advanced engineering services can be delivered with your brand or ours. Our Multi-Vendor Support Service, MVSS365, is designed to fit your preferred strategy. Current partners have seen success with both approaches, and we have the numbers to prove it.

Let’s see what we can do together

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