How We Work
WE DELIVER FLEXIBLE WHITE-LABEL SUPPORT SOLUTIONS.
"Your Name Here"
We recognize the difficulties organizations encounter when establishing internal service programs. That’s why we have dedicated ourselves to offering highly adaptable and responsive support and service solutions. We deliver these solutions through complete white-label services and enable technology solution providers to incorporate our offerings seamlessly into their own brand.
Tailor-Made Service Offering
Our services approach allows us to tailor a multi-vendor support solution that fits our partners’ specific needs.
We have already enabled several enterprise-focused partners to offer cost-effective programs based on statements of work (SOWs) or flexible credit-hour options that provide significant value over typical “use it or lose it” OEM support options.
Expanded Engineering Capacity
Our engineering services can complement your in-house staff and help you scale up when you need additional staff for projects
or fill in the gaps when your staff is busy.
Xcelocloud Professional Service Offerings
- Quick-start implementations
- Health checks
- Training
- Best practice reviews
- Design and architecture workshops
- Remote and onsite engineering
Our complete solution delivers more than
just IT support.
Marketing Support
- Custom-branded program collateral
- Lead generation campaigns
- Customizable blogs and social media
Sales Tools
- Scripted sales presentations
- Battlecards
- Use cases
Co-Selling
- Pre-sales support throughout lifecycle
- Convincing pilots
- Upsell and cross-sell support to expand opportunities
— Senior Director of Services for global, enterprise-focused Value Added Reseller
Powering Top Partners
Xcelocloud’s branded multi-vendor support program, MVSS365 encompasses our entire support offering. Re-brand it as your own or let us serve customers on your behalf. Learn more about our successful white-label program.
