Services
Our modern approach to Delivering Complex Services
Advanced Engineering
Xcelocloud Advanced Engineering provides reactive break/fix engineering and proactive advisory support for over 20 enterprise platforms and providers. We combine level 3 and level 4 expert-level engineers with mature enterprise-focused processes. All Advanced Engineering services are designed to be white labeled and an extension of your team.
Advanced Support
Xcelocloud Advanced Support offers a comprehensive range of services, including service desk, help desk, remote monitoring & management, and security operations, all under one platform. This includes planning, design, implementation, configuration, custom development, and support. All programs are designed to be white labeled and an extension of your team.
Product Development
Xcelocloud creates white-label, co-branded, and custom products to help our partners and their customers create new lines of business. Product Development is supported by Xcelocloud’s product and software development organizations utilizing both US and globally distributed Xcelocloud teams.
Strategic Services
Xcelocloud leverages our advanced engineering and project management teams to deliver project-based initiatives that range from complex migrations, data center consolidations, technology refresh, cost optimization, cloud governance, onsite support, configuration, and deployment.
XceloHub
Services Integration Hub
XceloHub utilizes best-in-class commercial tools, custom API integrations, and tested workflows and automation to deliver orchestration as a service for our clients and our partners. XceloHub is a single access point and orchestration platform for vendors, service providers, and internal resources to simplify the complexity of managing multiple tools and workflows.
✓ Single Access Point
✓ Pre-Created Workflows and Policies
✓ Robust Reporting Features
✓ Multi-Vendor Support