We are excited to announce that Xcelocloud has secured $5 million in funding from Cypress Growth Capital, a significant milestone that sets the stage for our next phase of growth and innovation. This investment strengthens Xcelocloud and creates new opportunities for our partners, allowing us to deliver even greater value and accelerate mutual success.
Fueling Growth for Xcelocloud and Our Partners
Xcelocloud is a global IT support company powered by a robust services platform that delivers Multi-Vendor Support Services (MVSS) as a partner-branded solution. Our AI-powered platform, XceloHub, streamlines advanced engineering processes for leading technology vendors within a unified program. Xcelocloud offers a unique approach that enables our partners to enhance their portfolio with multi-vendor and multi-discipline IT and engineering services, ranging from reactive support to professional services. By leveraging our engineering expertise and product managers specializing in service creation, top value-added resellers can operationalize and launch new revenue streams rapidly and at scale.
With the backing of Cypress Growth Capital, we are now in an even stronger position to enhance the capabilities of our services and expand our footprint. The funding will be invested in critical areas that directly impact our partners’ success, including:
- Partner Management: Strengthening relationships with existing partners while expanding our network to reach new ones, offering additional vital IT support services.
- Marketing Initiatives: Expanding our reach and educating enterprises about the transformative benefits of a multi-vendor IT support approach, enabling our partners to drive more sales and increase their market share.
- Platform Development: Accelerating the evolution of XceloHub to enhance service offerings and give partners a competitive edge in the market.
- Client Success: Investing in dedicated resources to ensure our partners and their customers receive the highest levels of support and service as we scale.
A Partnership Built on Trust and Expertise
Choosing the right growth capital partner was essential for Xcelocloud’s future. As our Founder and CEO, Mike Champion explains, “We selected Cypress because we highly value their insights and guidance, which are based on real-world experience leading and growing tech companies.” This partnership with Cypress gives us access to not just capital but a wealth of strategic expertise that will help us continue growing responsibly and effectively.
Cypress Growth Capital recognized our leadership and the culture we’ve built at Xcelocloud, with Partner Vincent Hsieh noting, “Mike and Xcelocloud’s leadership team were key factors in our investment decision. The culture he created has attracted an impressive executive team with the agility, breadth, and depth to handle rapid growth while also servicing existing customers with complex needs.”
The Future: Stronger Together
We believe that the best way to grow is by growing together. This investment makes us all stronger and more successful in the years ahead.
With Cypress Growth Capital’s support, we can accelerate our efforts to make IT support more efficient, seamless, and impactful for global enterprises. This will provide more opportunities for our current and future partners to scale and thrive.
Stay tuned as we continue this exciting journey and work with our partners to reshape the future of multi-vendor IT support.
Want to learn more about white-labeling multi-vendor support services from Xcelocloud? Consider partnering with us to help your business scale.
IT teams: Want to know which multi-vendor support services are powered by Xcelocloud? Contact us, and we will refer you to a partner who best meets your needs
Bridget Hildebrand
Bridget Hildebrand heads partner and product marketing at Xcelocloud, using her decades of experience to drive creative go-to-market strategies for “partner-first” companies. When she’s not crafting marketing tools, she’s tending to her vineyard in the Arizona desert, blending her passion for tech and winemaking.
