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Case StudyNo. 05

Modernizing identity infrastructure for a major U.S. law enforcement agency

Xcelocloud modernized a fragmented Active Directory environment for 1,200 users without the costly complete rebuild the agency expected, and with zero downtime.

Challenge

An outdated, inconsistently configured Active Directory underpinned inmate management, email and cloud services, and IT believed only a costly, high-risk complete rebuild would fix it.

Solution

A consultative assessment that led to a targeted domain redesign instead of a rebuild: a clean new domain within the existing forest, integrated DHCP and DNS, hybrid readiness for Azure and hands-on knowledge transfer.

Outcome

Completed ahead of projected labor with zero user downtime for 1,200 users, the existing forest preserved and a modern identity foundation the agency's IT staff can manage.

Service
Project Services
Date
October 28, 2026
Pages
2
Practices
Microsoft, Azure
Industries
Public sector
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