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Case StudiesNo. 04

Nationwide branch refresh for a property group

Network and end-user hardware refreshed across hundreds of offices, coordinated through one platform and one dispatch model.

Challenge

Hundreds of sites, mixed vendors on site, and an internal team that could not travel.

Solution

Xcelocloud Field Services dispatched technicians matched by skill and location, with an engineer validating each site remotely and every ticket tracked in XceloHub.

Outcome

A predictable weekly cadence of completed sites and a single completion record per location.

Service
Field Services
Date
July 1, 2025
Pages
2
Industries
Real estate
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